​How to order

​

  STEP ❶ 

NOUVERTE magazine official ONLINE STORE allows you to search for various products using categories and filters. When you find the item you want to purchase, select "Size", "Color", "Quantity" and click the "Add to Cart" button to add it to your shopping cart. Once you have added all the items you want to purchase to your cart, click the "View Cart" button.

​

  STEP ❷ 

Check that the item you are purchasing is correct and click the "Proceed to checkout" button.

(1) After entering all the delivery address information and confirming that there are no mistakes, click the "Next" button.

(2) For the delivery method, check Normal delivery, check the shipping fee, and click the "Next" button.

③ If you have selected your preferred payment method and selected a credit card, please enter the required information. If you choose to pay offline (bank transfer), please read the notes carefully. In addition, we will contact you by email.

​

  STEP ❸ 

Your order is complete. An "order confirmation email" will arrive at the registered email address, so please check the contents.

* If you use carrier emails (@ docomo.ne.jp, @ softbank.ne.jp, @ ezweb.ne.jp, etc.), you may not be able to receive emails from our shop due to the junk email filter.
If you do not receive the "Order Confirmation Email" within 24 hours after placing your order, please contact us once.

​

  STEP​ ❹ 

After shipping the product, we will send you a "shipping completion email".

If you do not receive the order confirmation email, please check your registered email address from "Correct member information" after logging in.

Please note that if you use some free emails, you may not receive the email even if the address is correct.
Please contact us as soon as possible after correcting your e-mail address.

​

About cancellation

In principle, we do not accept cancellations after your order has been placed.
In principle, we do not accept size exchanges or color changes, so please be sure to check before completing your order.

​

​

  About payment method

Types of payment methods

You can choose from "credit card payment", "bank transfer", and "PayPal".

​

About credit card payment

It is possible to use major credit card companies such as "VISA", "MASTERCARD", "DISCOVER", and "AMEX".

* Please note that some credit card companies cannot use this service.

* Payment method is "lump sum" only.

* Please note that the order cannot be canceled after the product has been shipped.

​

​

About bank transfer

Please pay the price to the following account.

[Transfer destination]
Bank name: Daishi Hokuetsu Bank Store name: Niigata station square branch (0140)
Deposit type: Ordinary account number: 5015322
Recipient name: Nouvelle Magazine Takebe Yuta

* Please be sure to make the transfer after receiving the "Order Confirmation Email" that will be delivered after the stock is secured.

※It will be shipped after confirmation of payment. (Since payment cannot be confirmed on weekends and holidays, payment will be confirmed on the next business day. Also, payments after 15:00 will be confirmed on the next business day.)

* Customers are responsible for the transfer fee.

* Please transfer within 7 days after ordering. Please note that if payment is not confirmed within 7 days without contact, it will be canceled without notice.

​

  Shipping method / shipping

About delivery time

It will be delivered within 5 days after confirmation of payment of your order.

​ * We do not ship on weekends and holidays.

* Delivery date may change depending on road traffic conditions, weather and other circumstances.

* In the case of credit card or bank transfer, it will be shipped after confirmation of payment and payment.

​

about shipping cost

Orders with a total order amount of ¥ 11,000 (tax included ) or less will be ¥ 800.

Free shipping on orders with a total order amount of ¥ 11,000 (tax included) or more.

​

Terms and conditions for pre-order sales products (and backorders and other reservations)

About delivery date

The estimated delivery date varies depending on the product, so please check each product page.
* We will contact you as soon as we know the delivery date or with the arrival and shipment.
* The estimated delivery date is only a schedule. Please note that it may change depending on the manufacturer's production circumstances.
* Cancellation due to delivery date cannot be accepted, so please follow the procedure carefully.
(Cancellation due to reasons such as not being in time for the scheduled date of use is also refused.)
 

About size and specifications

Specifications such as size are subject to change. Please make a reservation after understanding. * The information at the time of reservation is a sample measurement or scheduled data provided by the manufacturer.
 

About the possibility of discontinuation of production, reduction of production, and no arrival

Please note that production may be discontinued, reduced in production, or out of stock due to manufacturer's production or inventory reasons.
* Refunds will be given if production is discontinued or not in stock.
* Please note that if there is a reduction in production, priority will be given to the one with the earliest date and time of order acceptance / payment.
 

Cancellation / Return

We apologize for the inconvenience, but we do not accept cancellations, returns, refunds, etc. for any reason as we have made a commitment in advance.
 

About defective products

Regarding defective products, we do not accept returns or exchanges of products other than those recognized as defective by both our shop and the manufacturer. Also, within 3 days after shipping from our shop and within 24 hours after the product arrives. We will respond only if you contact us. In addition, please return within one week after arrival.
* If the product is defective (if it is recognized), we will replace it with a non-defective product. * If the manufacturer is out of stock, we apologize for the inconvenience, but we will process the refund within 3 days.


[Please order after agreeing to all the above contents]
* It is assumed that you have agreed when you place your order.

​

​

Cooperation and request for abolition of purchase statement bundled

Thank you for your continued patronage of NOUVERTE magazine official ONLINE STORE.

From the viewpoint of global environmental protection "eco activities" and personal information protection, we will abolish the inclusion of "purchase statement". Thank you for your cooperation.

​